It’s missing now / Chromebook
Lost Chromebook: the first hour
Do these in order. Start with the first one now.
Step 1 happens hereGoogle Account: Your devicesmyaccount.google.com/device-activityStay safe. Don't go to get it yourself or confront anyone, even if the map shows exactly where it is. If you think it was stolen, give the location to the police and let them recover it. If anyone is in danger, call 911 first.
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0 min
Know what is possible
Chromebooks do not offer a map locate like phones do. What you can do is cut its access to your account.
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5 min
Sign it out of your Google Account
Go to myaccount.google.com/device-activity, choose the Chromebook and sign out.
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15 min
Change your Google password
Then check email, banking and shopping sites that stayed signed in.
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35 min
Report it if it was stolen
Give the police the serial number from your plan. For a school or work Chromebook, tell the organisation straight away. If the map shows where it is, give that location to the police instead of going there yourself.
Minute marks are a suggested pace, not a rule. If you think someone is in danger, call 911 first.
Next time, have the numbers ready
A plan keeps each device’s serial, IMEI and carrier number with a playbook like this one, filled in.