LostHour

It’s missing now / Chromebook

Lost Chromebook: the first hour

Do these in order. Start with the first one now.

Step 1 happens hereGoogle Account: Your devicesmyaccount.google.com/device-activity

Stay safe. Don't go to get it yourself or confront anyone, even if the map shows exactly where it is. If you think it was stolen, give the location to the police and let them recover it. If anyone is in danger, call 911 first.

  1. 0 min

    Know what is possible

    Chromebooks do not offer a map locate like phones do. What you can do is cut its access to your account.

  2. 5 min

    Sign it out of your Google Account

    Go to myaccount.google.com/device-activity, choose the Chromebook and sign out.

    Source: Google: See devices with account access

  3. 15 min

    Change your Google password

    Then check email, banking and shopping sites that stayed signed in.

    Source: Google: See devices with account access

  4. 35 min

    Report it if it was stolen

    Give the police the serial number from your plan. For a school or work Chromebook, tell the organisation straight away. If the map shows where it is, give that location to the police instead of going there yourself.

Minute marks are a suggested pace, not a rule. If you think someone is in danger, call 911 first.

Next time, have the numbers ready

A plan keeps each device’s serial, IMEI and carrier number with a playbook like this one, filled in.

Start a plan